How good are you at Non-Verbal communication?‏

A core part of our training is what we call “Practice Labs.”  In the labs, participants have an opportunity to practice what they have been learning and then receive feedback. 

I tried an experiment last week while training in South Korea.  I asked my translator (also a coach) not to translate from Korean to English during Practice Lab. I suggested that during the feedback time that both of us would offer feedback.

How did I offer feedback?–Remember, I don’t speak Korean. 

The answer is simple.  As a coach, I have been trained to read non-verbal communication: tone, pace, volume, shifts in body, etc.

It worked!  While I couldn’t offer feedback on the actual verbal exchange, I was able to offer quite a bit of feedback that ended up being “spot on.”  In fact, there were key things that I picked up on that those listening to the words missed.

Would I like to know more than one word in Korean, Portuguese and Spanish?  Absolutely!  Until then, as a certified coach, I am fluent in a universal non-verbal language.

The outstanding Leaders are fluent in Non-Verbal Language, and they use it to their advantage.  They can pick up on things important to communication that can make a world of difference.

I want to encourage you to develop your non-verbal language skills.  That’s a key component of leadership and coaching

All the best to you,


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