A core part of our training is what we call “Practice Labs.” In the labs,
participants have an opportunity to practice what they have been learning and then receive feedback.
I tried an experiment last week while training in South Korea. I asked my translator (also a coach) not to translate from Korean to English during Practice Lab. I suggested that during the feedback time that both of us would offer feedback.
How did I offer feedback?–Remember, I don’t speak Korean.
The answer is simple. As a coach, I have been trained to read non-verbal communication: tone, pace, volume, shifts in body, etc.
It worked! While I couldn’t offer feedback on the actual verbal exchange, I was able to offer quite a bit of feedback that ended up being “spot on.” In fact, there were key things that I picked up on that those listening to the words missed.
Would I like to know more than one word in Korean, Portuguese and Spanish? Absolutely! Until then, as a certified coach, I am fluent in a universal non-verbal language.
The outstanding Leaders are fluent in Non-Verbal Language, and they use it to their advantage. They can pick up on things important to communication that can make a world of difference.
I want to encourage you to develop your non-verbal language skills. That’s a key component of leadership and coaching
All the best to you,
